Job Description

As the Horizon Meals on Wheels Specialist, your purpose is to ensure that the hungry and the homebound are cared for in our community. This meaningful position will allow you the opportunity to connect with community members and volunteers, feel accomplished with varied day-to-day responsibilities, and collaborate alongside a team of enthusiastic individuals. This is a full-time first shift, Monday-Friday, 8am-4:30pm position and is required to handle rotating on-call support in Final Hours, which will be required on weekends.

Responsible for the oversight of three community-focused programs, which include: Meals on Wheels, Final Hours, and Lifeline. TheMeals on Wheels Specialistworks closely with the volunteerswho make these programs operable by providing basic communication and retention. All programs require clerical maintenance and impeccable customer service.

Meals on Wheels

Welcomes new clients to the MOW program

Oversight and retention of volunteers

Schedules weekly routes and assigns volunteers to deliver meals

Maintains meal pick-up sites

Ensures service agreement forms are completed, processes prior authorization, and finalizes billing information at the end of each month via McKesson

Final Hours

Prompt communication with hospice team and hospice families upon receipt of request

Oversight and retention of volunteers

Schedules volunteers Mondays Fridays

On-call weekends with the hospice team to schedule volunteers

Submits orders into McKesson


Welcomes new clients to Lifeline

Contributes to the promotion of Lifeline

Schedules Lifeline delivery, installation, and pick-up; covers shifts as necessary

Qualifications include a High School Diploma or Equivalent, 1-2 years of related professional experience, and Microsoft Office proficiency. Scheduling experience is a plus!You must have and maintain a valid WI drivers license, auto insurance, reliable vehicle, and be comfortable driving throughout Greater Milwaukee. You are reimbursed for mileage and are given a stipend for on-call availability.

The successful Meals on Wheels Specialistcares about our community, can work independently, adapts well to evolving schedulesand abrupt changes, and communicates effectively and appropriately with a diverse population of volunteers, clients, and staff.Youre joining a team comprised of the best professionals in thenot-for-profit industry who believe in what they do and strive to innovate and create the best experience for patients and volunteers. Youll be an essential part of helping other people while enjoying a team of like-minded individuals who have each others back!

Horizon Home Care and Hospice, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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