Job Description

The Tradition Continues! 

Horizon Home Care and Hospice is honored to be designated a 6-Time Top Workplace! 

Apply Today to join our award-winning team!

Horizon Home Care and Hospice, headquartered in Milwaukee, WI, is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort and compassion.  We make a loving difference in the lives of our patients and employees.  To some, home is a place. To others, it’s a feeling.  To us, it’s whatever you need it to be, wherever you are.  With Horizon, you’re home.

Horizon Home Care and Hospice is seeking an Intake Specialist.  In this role, you will support the Intake team with administrative functions related to the coordination of the new patient referral process.  This full-time, 2nd shift (12:00PM - 8:30PM) position is based out of our corporate offices in Milwaukee, WI.  This ideal 2nd shift schedule with weekend and holiday rotation leaves your mornings free to school, family or personal commitments and still gets you home early enough in the evening to get a full nights rest!     

Along with top notch computer and clerical skills, we are looking for the right personality. This can be a scary time for patients and families. By you conveying a caring bedside manner over the telephone you can ease their fears and concerns. You must be able to multi-task in a fast-paced environment while outwardly demonstrating empathy and confidence.  We seek someone with exceptional communication and organization skills and an unflappable work ethic. We work hard and take our jobs seriously at Horizon, but that doesn't mean leave your sense of humor at home.  


Qualifications include a high school diploma or equivalent and at least two-three years of medical office experience.  Bachelors degree preferred. Knowledge of medical terminology a must. Electronic Health Record experience preferred. Must be computer proficient (Word, Excel, Outlook), highly organized, and dedicated to providing outstanding customer service. EPIC, Cerner and/or McKesson knowledge a plus!


Horizon offers you a unique opportunity to give back and make a difference in your community.  In return, we offer a competitive compensation and benefits package including Health, Dental & Vision insurance, Retirements Savings with Employer Match, Paid Time Off, Mileage Reimbursement, and more!  



Horizon Home Care and Hospice, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.


Application Instructions

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