Intake Specialist (Full-Time)
For twenty-five years, Horizon Home Care and Hospice has been a pioneering leader in providing compassionate care to those who need it the most. You have the opportunity to create a positive experience for patients and their families during a very challenging time.
Horizon Home Care and Hospice is seeking an Intake Specialist to support the Intake team with administrative functions related to the coordination of the new patient referral process. This full-time position is based out of our corporate offices in Milwaukee, WI; but does periodically travel to our affiliated hospitals (Columbia St. Mary's Milwaukee and Froedtert Hospital). Enjoy a 1st shift schedule and weekend rotation that keeps most of your weekends free to enjoy all the seasonal activities Wisconsin has to offer.
Along with top notch computer and clerical skills, we are looking for the right personality. This can be a scary time for patients and families. Conveying a caring bedside manner over the telephone is a gift. You must be able to multi-task in a fast-paced environment behind-the-scenes while outwardly demonstrating empathy and confidence. We seek someone with exceptional communication and organization skills and an unflappable work ethic. We work hard and take our jobs seriously at Horizon, but that doesn't mean leave your sense of humor at home.
Qualifications include a high school diploma or equivalent and at least two-three years of medical office experience. Bachelors degree preferred. Knowledge of medical terminology a must. Electronic Health Record experience preferred. Must be computer proficient (Word, Excel, Outlook), highly organized, and dedicated to providing outstanding customer service. EPIC, Cerner and/or McKesson knowledge a plus!
Horizon Home Care and Hospice, Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment and ensures equal employment opportunity for all persons regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.