Job Description

Honored to be recognized as a 9-time Top Workplace - APPLY TODAY to join our growing organization!

To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are.

Horizon Home Care & Hospice is seeking an experienced IT Specialist (Service Delivery / System Support Technician) to join our growing IT family.  As an IT Specialist you will:

  • Be the face and voice of IT, providing exceptional customer service, communication, via phone, ticketing system and walk-up (face-to-face) for day-to-day support and requests.
  • Plan, document, and execute projects, tasks and other assigned work; including system administration for platforms within Horizon’s technology portfolio.
  • Function as an escalation point for internal customers and team members.
  • Act as a liaison with trusted partners to design and facilitate solutions.
  • Assist with technical design, system administration and process improvement, including maintaining and updating Agency technologies and documentation.
  • Understand regulations, ensure the security and privacy of information, work to implement standards and function with integrity as part of fast-paced team.

Horizon Offers Our IT Staff:

  • Competitive Pay, plus compensation for on-call hours
  • Comprehensive Benefit Package that includes Health, Dental, Vision Insurance
  • Retirement Savings Plan, including an Employer Match
  • Career development & advancement, Tuition Reimbursement
  • Paid Time Off, Wellness Program and More!

Honored to be recognized as a 9-time Top Workplace! To learn more, about our current opportunities – visit our Careers Page: or contact our Recruiter Alicia Quinn at or call 262-307-2557


With Horizon, You're Home.





  • High school diploma or equivalent
  • Completion of a minimum of 1 year of vocational/technical school
  • 2 years of related help desk experience
  • Valid driver's license, reliable vehicle, and auto insurance.
Monday -Friday, 8:00 am - 5 :00 pm, paid on-call schedule (rotating evenings and weekends)
Hourly, Non-Exempt
Information Systems

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online